Legal
Privacy policy
Last updated: January 2026
What we collect
Your name, phone number, postcode and the job details you choose to share by phone or WhatsApp, including any photos you send.
Why we collect it
To quote for work, arrange appointments, carry out the job, invoice you and keep records required for tax and insurance purposes.
Contacting us
This website offers phone calls and WhatsApp for enquiries and visit arrangements. WhatsApp links open a conversation on your device. Nothing is sent until you press send in WhatsApp.
WhatsApp and phone
Messages sent via WhatsApp are handled under WhatsApp's own privacy policy. Call and message records are kept only as long as needed for the job and any warranty period.
Sharing
Your details are never sold. They are only shared where legally required, or with an accountant or insurer where strictly necessary.
Retention
Job records and invoices are kept for six years to meet HMRC requirements. Enquiries that do not lead to work are deleted within 12 months.
Your rights
You can ask for a copy of your data, ask for it to be corrected, or ask for it to be deleted where there is no legal reason to keep it.
Cookies
This website sets no advertising or tracking cookies.
Contact
For any privacy question, call 07888 060431 or message us on WhatsApp.